Special of the month

FAQ

Due to the high demand on some of our products and the logistical problems we have all been facing since the beginning of the pandemic, please allow for these delays in getting your order to you:

For Europe: 7-21 business days

For the United States: 7-14 business days.

For Canada, Australia and the UK: 7-21 business days

For the rest of the world: Depending on your location, your order may take 10 to 40 business days to arrive.

Yes!

We have made every effort to ensure the security of our customers' payment information.

Not only are we PCI compliant and encrypt connections using SSL technology. All payment information is encrypted and protected by our third-party processing centers.

We do not store or save any of your credit card information on our site.

All credit card payments on our website are processed by Stripe and Paypal.

They are among the most reputable and reliable payment processors in the world.

We do not collect, receive or have access to any of your credit card information from these companies.

Absolutely. We strongly believe in the quality of our products.

We therefore offer a 30-day risk-free money back guarantee (excluding return shipping costs).

If for some reason you are not satisfied with your product, simply send it back to us, and we will refund or exchange your product (the decision is yours), up to 30 days, no questions asked.

Please contact us first by email and we will provide you with the appropriate return address.

⚠️ Please note that you are responsible for return/exchange shipping costs. We will not provide a return shipping label.

⚠️ Please note that any return sent to us without first contacting our customer service will not be accepted.

SECURE PAYMENTS

The management of our online payments are 100% Secure with Stripe and Paypal.